Frequently Asked Questions
General Questions
What services does Ayvidz offer?
Ayvidz specializes in creating engaging User-Generated Content (UGC) style video ads and viral video ads tailored for e-commerce businesses. These videos showcase your products through real customer experiences to increase brand trust and drive sales.
How do UGC-style video ads work?
UGC-style video ads feature real customers using and reviewing your products. These ads are more relatable and trustworthy compared to traditional advertisements, helping potential buyers feel more confident in making a purchase.
How can I benefit from using Ayvidz’s video production services?
By using Ayvidz, you get access to affordable, authentic, and engaging video ads that will help increase customer trust, boost your sales, and enhance brand visibility across various social media platforms.
What is the difference between traditional ads and UGC-style video ads?
Traditional ads focus on professionally produced content, while UGC-style ads feature real customers showcasing and reviewing your products. UGC ads are often more relatable and trusted by audiences, leading to better engagement and conversions.
Pricing
How much do Ayvidz video ads cost?
Our pricing packages starts at $60. This includes the creation of high-quality, engaging video ads that are tailored to your brand and designed for social media platforms.
Are there any hidden fees or additional charges?
There are no hidden fees. The base price covers video production and editing. Additional costs may apply for extra services like custom animations, special effects, or expedited delivery.
What payment methods do you accept?
We accept payments via credit/debit cards, PayPal, and bank transfers.
Do you offer any discounts or packages?
Yes, we offer discounts for bulk video orders or long-term partnerships. Contact us for more details about our packages and discounts.
Process
How do I start working with Ayvidz?
To get started, simply reach out to us through our contact page. We will discuss your project requirements, and once we have all the details, we will begin the video production process.
How long does it take to create a video ad?
On average, it takes about 3-5 business days to create a video ad. The timeline may vary depending on the complexity of the project and any custom requests.
What is the process for providing product information for the video?
Once you’ve signed up for our services, we’ll ask you to share details about your products, including images, features, and any customer testimonials you want included. We may also request additional content if needed.
Can I make changes to the video after it’s completed?
Yes, we offer one round of revisions to make sure you are completely satisfied with the final product. Any additional changes may incur an extra fee depending on the scope of the revisions.
Technical Support
What should I do if I have technical issues with my video ad?
If you experience any issues with your video ad, contact our support team via email or live chat. We’ll assist you in resolving the problem as quickly as possible.
How can I optimize my video ad for different social media platforms?
Ayvidz optimizes video ads for different platforms as part of the production process. However, we can provide tips on how to further optimize your videos for specific platforms such as Instagram, TikTok, and Facebook.
Can Ayvidz help with video ad troubleshooting?
Yes, if you encounter any technical issues with your video, we offer troubleshooting support. Just contact us, and we’ll assist you in resolving the issue promptly.
Video Content & Customization
Can I request specific elements to be included in my video ad?
Yes, we can include specific product features, logos, or even special requests such as certain music tracks or animation styles. Let us know your preferences, and we’ll make it happen.
How do you ensure my video ad matches my brand’s style?
During the project consultation, we discuss your brand’s colors, tone, and target audience. This ensures that the video ad aligns with your brand’s identity and messaging.
Do you offer custom graphics or animations in the video ads?
Yes, we offer custom graphics, animations, and special effects in your video ads. These can be added to make your content even more engaging and memorable.
Results & Analytics
How do I measure the success of my video ad?
You can measure the success of your video ad through various analytics tools, such as tracking social media engagement, website traffic, and sales conversions. We also help you set up tracking to monitor key metrics.
Can Ayvidz help with tracking the ROI from my video ads?
Yes, we provide guidance on how to track the ROI from your video ads by setting up proper metrics and using analytics tools to gauge performance.
How will UGC-style ads impact my social media engagement?
UGC-style ads tend to increase engagement on social media because they are perceived as more authentic. Real customer experiences resonate with audiences, leading to higher levels of interaction, shares, and comments.
Client Support & Communication
How can I communicate with the Ayvidz team during the video production process?
We offer communication via email, live chat, and scheduled calls. Our team will stay in touch with you throughout the process to ensure your needs are met.
What if I need to make a quick change to the project?
If you need to make a change during the project, simply let us know, and we will do our best to accommodate your request. Please note that urgent changes may result in additional fees.
How can I provide feedback on the video ad?
Once your video is ready for review, you’ll have the opportunity to provide feedback. We encourage you to share your thoughts, and we’ll make revisions as necessary to ensure you are fully satisfied with the final product.
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Ready to elevate your brand with authentic UGC video ads?
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